RETURNS and CANCELLATIONS
If you purchase a firearm that is not legal for sale in your state you will be refunded your purchase amount, minus a 20% restocking fee. Should the need arise; we will do our best to cancel an order at no charge provided that it is cancelled by 5:00pm EST on the day of order. We work fast to fill orders, so please contact us immediately if you need to cancel an order. If an order cancellation request occurs after 5:00pm EST on the date the order was placed, it is agreed that the customer will incur a 20% cancellation fee. This is to help offset costs incurred by iShootFirearms.com.
Returns on accessories are accepted for merchandise that is defective unless it has been modified or installed in a build (those items will be subject to manufacturer warranty). iShootFirearms.com will provide a refund or exchange on all other accessories found defective provided that the customer notifies us of the defect within 5 days of the item being delivered. iShootFirearms.com will also arrange for the defective items to be picked up and returned to us by the original shipper. Please do not return packages prior to receiving a return authorization. Please use the “Contact Us” form to receive a return authorization.
All non-defective returns are subject to a 20% restocking fee with a $25 minimum. Please note, items returned without packaging or destroyed packaging will be subject to up to a 50% restocking fee. Customer is also responsible for return shipping charges. iShootFirearms will not provide return labels. All returns must be received within 30 days from the date of purchase or they will be refused. Please do not return an order prior to receiving a return authorization. Returns not receiving prior authorization will be refused. Ammo cannot be returned due to safety reasons (no exceptions).
All firearm orders require FFL paperwork to ship. Firearm orders over 15-days old without FFL paperwork will be canceled and charged a 20% restocking fee with a $25 minimum.
All local orders that are not picked up within 14 days will be canceled and charged a 20% restocking fee with a $25 minimum.
Returns on firearms that have been transferred to you are not allowed. Once a new firearm is transferred, it is considered used, even if unfired. It is the customer’s responsibility to fully inspect the firearm at their FFL prior to accepting it into their possession. We do understand that some manufacturer defects may not be identifiable upon initial inspection, however by purchasing a firearm from us, you agree that upon discovering a defect in your transferred firearm that you will work with the manufacturer for replacement or repair (in accordance with their warranty policy).
Sales on the following items are final:
- Special orders.
- Products sold "as is" or "used" or that have been installed or used after receipt.
- Illumination devices, electronic sights and optics.
Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. It is YOUR responsibility to check your local laws prior to placing an order.
Magazine Restrictions: If you live in a state with restrictions on the capacity of magazines, we will not ship magazines to you that are over the capacity for your state or city. If you order a gun that has a capacity greater than the restriction we will not ship the magazines, unless your dealer will accept them in order to pin them. Click Here for more information.
If you purchase a magazine with a capacity greater than the capacity permitted in your state your order will be cancelled.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the manufacturer within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL). A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
Credit card numbers are used only for processing payment and kept secure and confidential.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. Some items, such as handguns and ammunition, may not be legal to ship to your State. Please check local and state laws prior to purchasing. It is YOUR responsibility to check your local laws prior to placing an order. All firearms will be shipped to an FFL holder in your State for transfer. They will typically charge a nominal fee for the transfer that you will be responsible for paying. All shipping charges are applicable to the lower 48 States. If you are outside of this area please email us for a quote prior to purchase.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
Ammunition is restricted from sale to CT, IL, MA, NJ, NY, New Orleans, LA, and Washington DC. For safety reasons, we do not accept returns on ammunition.
All ammunition is considered hazardous and will be shipped ground, contiguous 48 states only. A street address is required for delivery.
Ammunition can only be shipped via ship-to-store to California. Cannot ship via ship-to-store to Anchorage, AK store. If you choose expedited shipping, then this item will still ship ground. --- Even though you are able to check out with this item, it will be removed from your order if shipping to a restricted location.
Notice--Primer, Powders, Pyrodex.
Consult your state and local laws for the age restrictions and legality of ordering and possessing these products. For safety reasons, we do not accept returns on powder. Due to special shipping requirements for these products, an additional $35 Hazardous Material charge will be applied for any order containing flammable material. Contiguous 48 states only. For US sale only. Due to shipping regulations, signature is required at the time of delivery. The sale of primers, powders, and pyrodex is prohibited to the states of Delaware, Massachusetts, Maine, Rhode Island, New York City, & Jacksonville, FL. You must be 21 or older to purchase black powder in California. Cannot ship via ship-to-store to Anchorage, AK store. A physical address is required for delivery. This item cannot be expedited and must ship ground. --- Even though you are able to check out with this item, it will be removed from your order ifshipping to a restricted location.
For safety reasons we do not accept returns on ammunition, black powder, primers, reloading lead and brass or bullets.
Ammunition components are restricted from sale to Massachusetts. We cannot ship hollow point components to New Jersey. --- Even though you are able to checkout with this item, it will be removed from your order if shipping to a restricted location.
Notice -- Synthetic Powder.
We cannot ship synthetic powder to DE, MA, ME, RI, Jacksonville FL, and New York City. --- Even though you are able to checkout with this item, it will be removed from your order if shipping to a restricted location.